Customer Service Representative
Coated Label Products
Green Bay Packaging Inc. is a privately owned, diversified packaging and paper manufacturer. Founded in 1933, this Green Bay, WI based paper company has 4,000 employees and 36 manufacturing locations. The Coated Products Operations consists of three manufacturing plants, 4 Slitting and Distribution Centers, and a majority interest partnership in Mexico. The CPO manufactures pressure sensitive label stock, utilizing a variety of face stock, adhesive and release liner combinations. Product capabilities include an expanded film line, as well as traditional paper, foil and thermal offerings. The Coated Products facility in Green Bay has recently completed a major expansion, making this plant a state of the art facility. The expansion has doubled the size of this plant, and includes a new building, Coater, Slitters and Automated Sequencing System.
This position will be dedicated to working closely with our Sales Representatives to meet our customer's needs. Duties will include interacting with customers relative to the placement of orders, pricing, deliveries, complaints and technical recommendations. Responsibilities include managing multiple accounts through processing and expediting orders, establishing and maintaining new sales programs, managing finished goods inventory, establishing and maintaining credit, handling complaints and quality concerns, and coordinating timely deliveries.
Qualified candidates will have a commitment to providing outstanding service to our customers. Candidates must possess the ability to handle multiple tasks and work in a fast paced Team environment. Customer Service experience and excellent communication skills are required. The ability to get along well with others is required. A two or four year degree is preferred. Bi-lingual candidates are strongly encouraged to apply.
We offer a stable work environment, modern facilities and a high quality of life location in Green Bay, WI. In addition, the selected candidate will receive a competitive wage and an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Life, LTD/STD, and Company matching 401(k).
Green Bay Packaging Inc. is an Equal Employment Opportunity employer.