Position Details

Customer Service Representative
Company description

Started in 1933, Green Bay Packaging Inc. (GBP) is a privately family-owned , vertically integrated and diversified manufacturing company consisting of corrugated container converting plants, folding carton operations, recycled and virgin linerboard mills, pressure-sensitive label rollstock, specialty converting operations, timberlands, and a sawmill facility. Headquartered in Green Bay, Wisconsin, Green Bay Packaging Inc. employs more than 4,000 team members and operates over 30 facilities in 14 states each with a dedication to innovative development of its products and forestry resources, with a focus on safety, quality, sustainability, and continuous improvement. For more information about Green Bay Packaging Inc., visit www.gbp.com.

Division description
Third Dimension started in 1984 as a privately owned packaging company.  Our company grew over the years into a leading innovative and reliable cost-effective packaging solutions provider, who offers high-quality brown boxes, high graphic specialty box, custom displays, protective packaging solutions, warehousing & fulfillment specialist, supply chain services, and value-added services, for a wide range of end-use applications.
Job description
Customer Service Representative will have the ability to use their well-developed written and verbal communication skills in a fast-paced customer-oriented environment. This position requires the ability to simultaneously manage multiple projects while fielding calls from salespeople and customers alike.

Responsibilities include:

  • Interacting with customers relative to the placement of orders, pricing, deliveries & technical estimating
  • Managing multiple accounts through processing and expediting orders
  • Establishing and maintaining customer relationships
  • Managing finished goods inventory
  • Handling quality concerns
  • Coordinating timely deliveries
  • Commitment to providing outstanding service to our customers
  • Ability to pay attention to detail
  • Handle multiple tasks
  • Work in a team environment
  • Customer Service manufacturing experience
  • Excellent verbal and written communication skills are required
  • Must have a strong technical and numerical aptitude
Job Type
In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit packaging including, medical, dental, prescription drug, STD, LTD, and 401(k) GBP/Third Dimension Division follows the guidelines presented from the DOL for Covid-19. GBP/Third Dimension Division is an Equal Employment Opportunity employer.

Green Bay Packaging Inc. is an Equal Employment Opportunity employer.

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