Position Details

Title
Customer Service Representative
City
Grand Rapids
Location
Michigan
Company description

Started in 1933, Green Bay Packaging Inc. (GBP) is a privately family-owned , vertically integrated and diversified manufacturing company consisting of corrugated container converting plants, folding carton operations, recycled and virgin linerboard mills, pressure-sensitive label rollstock, specialty converting operations, timberlands, and a sawmill facility. Headquartered in Green Bay, Wisconsin, Green Bay Packaging Inc. employs more than 4,000 team members and operates over 30 facilities in 14 states each with a dedication to innovative development of its products and forestry resources, with a focus on safety, quality, sustainability, and continuous improvement. For more information about Green Bay Packaging Inc., visit www.gbp.com.

Division description
Grand Traverse Container has been manufacturing custom corrugated packaging since 1995. Over the years, our reliable service and prompt delivery has allowed us continuous growth, year after year. Our reputation is built on being responsive to the needs of our customers. Each employee is part of a team inspired to make a product that makes them proud and our customers happy. If you are looking for an employer with a strong foundation, creative ideas and the ability to respond, you just found it.
Job description
We are looking for an experienced Customer Service Representative for our Grand Rapids facility. CSR's at Grand Traverse Container are a liaison between the customer, production, shipping and the sales team. CSR's create detailed work orders as well as purchase orders using industry specific software, compile statistics, prepare various reports, and maintain customer files.
Qualifications
Strong organizational, communication and math skills are required as well the ability to think strategically and problem solve with a customer first focus. A workable knowledge of corrugated products, MS Office products and other computer software is necessary. One must have experience and knowledge of the corrugated industry and be comfortable working both independently and as part of a team. Excellent phone etiquette is a must.
Job Type
Office
Salary/benefits
This is a full time position with benefits. If you have the skills and experience listed above, please apply with a cover letter describing your corrugated experience.


Green Bay Packaging Inc. is an Equal Employment Opportunity employer.



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